order cancellation

MONEY BACK GUARANTEE

We will refund your money if the item you have received is not as described or if the product arrives faulty. In these cases the customer will be asked to contact us and provide us with photos to verify the condition of the product. You will receive a refund within 15 days of acceptance of the claim. This guarantee does not affect your rights as a consumer under the laws and regulations in force in your country.

Contact the seller

Please contact us within 15 days of receipt of your order. If you request a refund after exceeding the number of working days to request a refund, your request will be disapproved.

Receiving the money within 15 days
Once your request has been approved, you will receive a full refund within 15 days.

Free returns

You have up to 15 days to decide if you want to return the item, as long as it is in PERFECT CONDITION AND UNUSED. No explanations, quick and easy. Simple, local returns:

1) ask us for the return code or label; 2) wait for the parcel to be collected from your home or take it to a collection point; 3) wait for us to confirm that our local warehouse has informed us when you receive the product; 4) you will receive a refund when the items are found to be in perfect condition – At this time, free returns are only available for: Russia, United States, Spain, France, Brazil, Netherlands, Israel, Poland, United Kingdom, Germany, Italy, Portugal, Belgium, Czech Republic, Switzerland, Canada, Australia, Japan, South Korea, Ukraine, Mexico, Chile, Saudi Arabia, United Arab Emirates ….

ORDER CANCELLATION: If the product does not arrive within the stipulated time, you can cancel the purchase within 90 days (buyer protection).

BUYER PROTECTION: All buyers have 90 days purchase protection with a money back guarantee in case of non-receipt of the product.

SHIPPING: INTERNATIONAL SHIPPING.
Countries with 10/15 days arrival time: Russia, United States, Spain, France, Brazil, Netherlands, Israel, Poland, United Kingdom, Germany, Italy, Portugal, Belgium, Czech Republic, Switzerland, Canada, Australia, Japan, South Korea, Ukraine, Mexico, Chile, Saudi Arabia, United Arab Emirates.

PRIVACY AND DATA PROTECTION: Both our SEVENB shop (complies with all user data protection regulations) and the logistics sector attach great importance to customer privacy and will not allow any buyer information to be leaked.